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Shipping charges are extra unless free shipping is specified for that specific item.
Customer is responsible for any extra duties, taxes, etc.
Closeout items, used items, and factory seconds are sold as-is with no warranty.
We accept money orders, paypal, and credit cards. Credit card payments can be made by calling (260) 420-5148

PAYMENT POLICY
Any order over $150 must have a down payment to start work.
All custom order items and materials that are ordered in special must be paid for in full up front. Examples include jenpro, straps, buckles, nylon, etc.
When submitting payment please make sure your billing address is correct. We will not be held responsible for items shipping to an incorrect address.
We are NOT RESPONSIBLE for lost packages! It is the job of the US Postal Service, Fed Ex, or UPS to make sure it arrives at your door.

PAYMENT PLANS
I can work with you on a payment plan if needed. There is no extra charge for this service. Contact me for details.
Items must be paid for in full before they will ship to you.

CANCELLATION POLICY
Orders cancelled before production has started may have their deposit returned if no specialty items were ordered for you.
Any orders cancelled after work has begun will forfiet their down payment.

RETURN POLICY
We do not accept returns for any reason due to the custom nature of the products. Please ask all questions about an item before placing an order.
Please make sure you follow the directions for fitting the equipment, and be aware that large thighrises may hinder mobility. Please choose what you do with care. We are not responsible for the modified portion of equipment that you want changed because it didn't work for you or just "doesn't feel right"
Make sure all the colors are in the correct places in the mock ups and photos I send. I will not "redo" colors simply because you change your mind about what you want after seeing it finished.

We will gladly repair or replace any new equipment that does not meet our standards of craftmanship within 30 days of receiving it.


All products, artwork, photography, and web design on this domain are © Sara Marschand 2006-2017. All rights reserved
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